The Company

The hallmarks of our service are:

• close personal attention to our clients’ needs and the flexibility to adapt continually to their changing requirements

• a high degree of contact with our clients ensuring our clear understanding of our clients business and computing needs.

• tight control over the actual computing process, giving our clients the assurance that they are getting the most cost-effective and professional service possible

Commitment to Excellence

No Recommendations based on Commission or Dealership

Investment in Quality

Customer Satisfaction

Services

Consultancy

HARDWARE

Software Support

On-site; Hotline; Fax; Modem; Tailor-made to clients requirements.

End Users, Programmers, Developers, IT Managers.

Operating System, networks, office applications, Clients bespoke systems, YSA Products

YSA will ensure our clients are fully informed about latest versions and upgrades of any software supported, and when required - will perform the necessary upgrades.

Training

On-Site, Off-Site, YSA Offices

Hands-on , Tailor-made, General training

Operating System, networks, office applications, Clients bespoke systems, YSA Products

Bespoke Software

In the forefront of computer technology

Products

DispatcherYSA

Ease Of use

Clean & tidy design

DispatcherYSA is especially easy to use, with very clean and simple design. A special effort was made to ease the strain on the users’ eye, and to avoid unnecessary colours and icons, which clutter the screen and turn computer software into mad professors’ nightmare puzzle

Databases

Clients Database: code, company, address, telephones, contract or chargeable, contract value, departments, cost centers, contacts (inc. department & Code) - unlimited number of contacts per client

Operative (including Sub Contractors) Database: name, address, telephones, payment basis, rate, last payment amount date and number.

Addresses Databases: code, company, address, telephones, address descriptor for easy identification and location of any address record - can contain any text, contacts names - unlimited

Gazetteer

every delivery address is entered automatically by the system into the gazetteer, which contains ‘from’ and ‘to’ sections, each section includes code, company, address, descriptor, basis (fixed or mileage), distant in miles, charge out rate, operative rate

Jobs

Booking Information: client, contact, department, telephone, client own reference, cost centre, job number, date and time booked, required delivery date and time, job type and priority : large van, motorcycle, urgent, standard, contract, chargeable etc. pickup address, delivery address, special instructions for operative

Financial Information:

• purchase order number, basis (fixed or mileage), distance in miles
• client charges: rate per mile or fixed, waiting time, sundries, total charge
• operative pay: rate per mile or fixed, waiting time, sundries, total charge
• job value, status: active, returned, complete, cancelled, operative allocated (when applicable)

Hard Copy backup

as efficient as can be, computer system have one disadvantage on manual system - in case of a failure - such as power cut, it might cause substantial damage to your operations. DispatcherYSA solves this problem with a unique feature - hard copy - paper backup. At regular user defined intervals the system will print paper slips containing all up to date information about all jobs booked on the computer. In case of a computer failure, the work can carry on regardless, and without causing any delays

Reports & Printouts

high quality printouts, including the ability to add your company logo to any printout,

Extensive and advanced selection of ranges for reports, such as any range of dates in the past present or future, client, department, contact, operative, job type (motor cycle, van etc.) job status (active, completed etc.) contract type, sub-contractors and more

contact, operative, job type (motor cycle, van etc.) job status (active, completed etc.) contract type, sub-contractors and more

Links to Word Processing and Spreadsheets

any printout can be sent by a click of a button to a word processing or a spreadsheet to be edited or analysed, added to a letter etc.

Instant analysis of any business aspect

fast and effortless unique feature which enables analysis of the business to produce both details or total financial figures by wide range of criteria, such as any range of dates in the past present or future, client, department, contact, operative, job type (motor cycle, van etc.) job status (active, completed etc.) contract type, sub-contractors and more

Clients Billing & Invoicing

invoices: jobs within the range defined can be invoiced, any job can be investigated at this stage.

additional lists can be produced to included contract jobs and/or non contract jobs

selector screen: enables online view of sales figures by various criteria

Operative Billing (Inc. Time Recording, fees & expenses)

payment type (hourly, daily, etc.), rate, totals for work, waiting, sundries, additional weekly time sheet, invoice (for self employed)

selector screen: enables online view of operatives figures by various criteria

Control & Dispatch Centre

Control Centre Desktop: the control centre is a very advanced and innovative feature, enabling Quick booking of a new job, and quick view of jobs by various criteria, such as: Jobs awaiting despatch by Client, by ‘From’ and ‘To’ and by type i.e. Motorcycle, Van etc.

The screen is divided into 2 or 4 sections, depends mainly on the controllers preference and the company policy.

Section 1: displays all new jobs entered to the system by the operators or the supervisor itself. The supervisor may confirm that this jobs had been brought to the supervisors attention by ticking them.

Section 2: All unallocated jobs in the system currently

Section 3: All urgent and very urgent jobs in the system

Section 4: All jobs batches allocated to an operative which had not been completed yet

The screen display immediately the booking time, and main details of a job, and a click of a button enables user to view any job details and amend if necessary.

Flexible screen sizing: A user may change the size of the display, based on the quantity of jobs in a section, such as urgent or non-urgent jobs

Periodic Jobs

Repetitive and or periodic jobs can be set easily with all the necessary, required and available information: Daily, Weekly, etc. Whenever a user logs into the system, all pre set periodic jobs for today will appear on the screen, waiting for confirmation

Job Batches

date and time despatched, Operative allocated status (Awaiting despatch, on the road, etc.), description of a batch (Paris, W1-W2, Leeds etc.), Jobs can be added to or remove from a batch by a click of a button. Data view: all batches allocated to an operative, awaiting despatch, on the road

The printout of a job batch for signature is on very high standard, and includes special instructions for the operative, and your companies’ logo

Colour coded jobs and priorities

Job Types are colour coded to enable visually to quickly locate jobs by type

Default view is today’s jobs, but it can be changed by the user to any other period.

Priority of jobs can be upgraded or downgraded by a click of a button

User maintained data tables:

Jobs, Operatives, Staff

Links to Accounting and Payroll software

Flexible tailor made amendments and additions

The system is very flexible and tailor made changes, if required, can be performed easily

TempKnowledge

Setting Up & Defaults

TempKnowledge enables an unprecedented number of default settings by the users. From branch name, to screen size of the user, from default data transfer path to the preferred application to handle candidates photos, from first day of the week to default factoring company - it is all there to make work faster, more efficient and easier to the user, and put the user in charge of its computer system and the way it is going to help the user perform the required business tasks

Work Types And Skills

TempKnowledge enables unlimited number of user defined work types and unlimited number of skills within each work type, thus enabling an unlimited number of search criteria.

Filing System

TempKnowledge Filing system operates in two levels:

• records automatically when and by whom any documents had been produced or received and attaches this information automatically and respectively to the client, candidate and job.
• in cases where the documents are saved on a computer or network storage media, links directly to that document

The Documents Control centre enables very powerful and easy to use location, view or reproduction of any document ever produced by TempKnowledge

Own Business Structure

TempKnowledge enables the setting up of your own business structure with an unlimited number of branches, departments, teams

Reports

TempKnowledge offers comprehensive report systems, with the ability to transfer each report, with a click of a button, into a word processing or spreadsheet system for further editing or analysis. In addition, with the necessary training and tools the user may design their own reports, with unlimited versatility.

Some of the predefined reports offer colour graphical view of the business, i.e. the number of unfulfilled requirements compared to the completed ones, or spread of candidates by job types on the database.

Branch/Head office module

TempKnowledge offers both for front and back office the ability to link via modem between Head Office and branches, branches to other branches, and teleworkers to their branches, in an extremely effortless and easy to use manner. The link can be established using PCAnywhere, Windows 95 features, Internet etc.

TempKnowledge has built in features to handle data synchronisation and conflicts, while keeping full control of data integrity.

Clients Database

Clients Structure: unlimited number of sites, branches, departments and contacts

General information: full details, cost centre, notes, consultant in charge

Financial information: VAT details, factoring information if applicable, credit limit, turnover year to date, payment terms, last invoice date, average payment time, credit controller in charge

Marketing Information: marketing categories (user defined & unlimited), work types and skills normally required by the client

Jobs & Enquiries information: every enquiry and job the client was ever involved in is registered automatically, and a drill down function enables access to full details of any enquiry and job

Filing Cabinet: Every document (quotes, contracts etc.) ever send to the client (or even received from the client) can be filed automatically with the client record, with reference to the member of staff who produced the document, date and time printed, and in case of documents which require return (contract sign, forms fill) - date returned. If the document is saved anywhere on a computer or network, a simple click enables access to the document and reproduction if necessary

Candidates & Workers Database

Details: Title, forename, initials, surname, short name (for reports, screen displays etc), salutation, team (if applicable), file reference, trading name, address, telephone numbers,

Record type: employee, candidate, etc.

Front Office Data: Sex, date of birth, age, nationality, works number, current rate, expected rate, interviewed by, interview date, registration date, employment start date, date last worked, date of leaving, availability dates, licences, permits, vehicle owner, vehicle type, licence details, willing to travel, restriction, notes, next of kin details, free text search - including CV details

Equal Opportunities fields (up to 10 different ones, all of them are customisable), consultant allocated

History - all enquiries employee was ever involved in, all jobs ever worked, and drill down option for full details

Filing cabinet - every document ever sent or received from employee, (Licences, CV’s, Job Specs, Photo, etc.)

Back office Data: employment type, marital status

PAYE: NI number, manual NI calculation, tax code, tax code date, tax status, week1, previous employment pay, previous employment amount

Limited company: VAT registered number & code, registration date, de-registration date, director

714: 714 type, tax free limit, voucher number, vat registered, vat number, vat code, self billing, de-registration date

SC60 : VAT registered, VAT number, VAT code, self billing, de-registration date

Payroll number, Payroll reference number, Payment Frequency and type, Bank details, BACS reference, Building Society reference, autopay number, P47 date, P48 date,

Tax Status

Cost centre: optional - most likely that cost centre will depend on the job.

Default purchase order number.

Maintain in time-recording system